Your personal account was not merged with U-M Dropbox and your data still resides in your personal account.) If you encounter this error, refresh the page, log in again, select “ Change my email address,” and follow the instructions. (The screen may indicate that you have joined U-M Dropbox and to click ' Show me my stuff', but it is not accurate. ” You will encounter an error and be unable to log in to your personal account.

Select 'Change my email address' when prompted to either “ Join the account” or “ Change my email address.”ĭo not select “Join the account.

To change the email address associated with your personal Dropbox account: If SSO does not prompt you to log in via U-M Weblogin.Īfter entering your email address in the Email field via, you may be able to log in using your personal account credentials to change the password.

If you do not receive the password reset email, your personal Dropbox account is not associated with your email address.

(You will be unable to reset your password using the link in the email.)

If you receive the password reset email, you will need to reach out to Dropbox Support to request assistance with changing the email address associated with your personal Dropbox account.Dropbox will send a password reset link to your address.Enter your email address associated with your personal account in the Email field and click Submit.Click Forgot your password? under the Sign in button.If you are prompted, follow the steps below to change the email address associated with your personal Dropbox account:

If SSO does prompt you to log in via U-M Weblogin.Īfter entering your email address in the Email field via, you may be prompted to log in via U-M Weblogin with the message, ' Single sign-on enabled.' You may encounter one of two scenarios that depend on whether or not Single Sign On (SSO) prompts you to log in via U-M Weblogin using your uniqname and Level-1 password. Refer to Changing Data Ownership from a Personal / External Dropbox Account to U-M Dropbox for more information. If eligible, after changing your email address, you can transfer ownership of your personal Dropbox account files/folders to your U-M Dropbox account. Note: There is no way to merge a personal (non-UM) Dropbox account with U-M Dropbox if you are using an UMICH subdomain, or MCommunity group/Shared Account email address OR if you are not eligible for a U-M Dropbox account (i.e., alumni, retirees, and Type-2 and 3 sponsored affiliates).

What is a dropbox email address